SwaperHub™ Privacy Policy

Effective Date: August 4, 2025
Last Updated: August 4, 2025

SwaperHub™ (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, application, or services (collectively, the “Service”).

By using the Service, you agree to the collection and use of your information in accordance with this policy.

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1. Information We Collect

a. Information You Provide

• Name, email, team or company name
• Account credentials and profile information
• Content submitted or uploaded via the Service

b. Information We Collect Automatically

• IP address and device data
• Browser type, usage patterns, and page visits
• Cookies and similar tracking technologies

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2. How We Use Your Information

We use your data to:

• Provide, improve, and maintain the Service
• Enable team scheduling, shift management, and notifications
• Process payments (if applicable)
• Communicate about account updates or new features
• Ensure security and fraud prevention
• Comply with legal obligations

We do not sell your personal data.

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3. Legal Basis for Processing (GDPR Readiness)

We process your personal data under the following legal bases:

• Your consent
• Performance of a contract (e.g., providing our services)
• Legal obligations
• Legitimate business interests (e.g., preventing fraud, improving the platform)

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4. Your Rights & Choices

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Request deletion of your personal data
• Restrict or object to certain processing

To exercise your rights, contact: privacy@swaperhub.com

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5. Cookie Usage & Do Not Track

We use cookies and similar technologies to:

• Authenticate users
• Remember preferences
• Analyze site traffic and user behavior
• Improve the user experience

You can manage cookie settings via your browser or by using a cookie consent tool on our site.

We do not currently respond to Do Not Track (DNT) signals from browsers.

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6. Data Retention

We retain personal data as long as your account is active, or as needed to provide services. We may retain anonymized or aggregated data for analytics.

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7. Children’s Privacy

SwaperHub™ is not intended for individuals under the age of 13. However, if you are a legally employed minor (under 18), you may use SwaperHub™ under the supervision of a parent, legal guardian, or employer, in accordance with applicable labor laws.

We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will delete it immediately.

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8. Third-Party Service Providers

We may share information with trusted vendors for:

• Hosting and infrastructure
• Payment processing
• Customer support
• Analytics and email communication

These providers only receive the minimum data necessary and are contractually required to protect it.

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9. International Data Transfers

SwaperHub™ operates primarily in the United States. If you access the platform from outside the U.S., you acknowledge that your information may be transferred and processed across borders.

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10. Security Measures

We implement security safeguards including encryption, access control, and secure backups. However, no system is 100% secure. Users are responsible for maintaining the confidentiality of login credentials.

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11. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

a. Right to Know
You have the right to request:

• The categories of personal data we collect
• The categories of sources from which data is collected
• The business or commercial purpose for collecting or selling data
• The categories of third parties with whom we share personal data

b. Right to Delete
You may request that we delete your personal data, subject to certain exceptions.

c. Right to Opt Out
We do not sell your personal information. If that changes, we will notify you and offer an opt-out mechanism.

d. Right to Non-Discrimination
You have the right not to be discriminated against for exercising your privacy rights.

To exercise your California rights, contact: privacy@swaperhub.com

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or on our website. Continued use of the Service constitutes acceptance of the updated policy.

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13. Contact Us

For privacy-related questions or requests: SwaperHub™ / RCM Streamline LLC
Email: privacy@swaperhub.com

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14. Supervision of Minors

If you are under 18 years of age but legally permitted to work, your use of SwaperHub™ must be supervised by a parent, legal guardian, or your employer. Supervisors are responsible for managing the account, consent, and data shared on the platform. We do not market our services directly to minors.